Adjustments to your business do not have to involve spending money; simple changes to layout and staff training can be made cheaply and effectively.
People with Disabilities like to shop too but sometimes the process is far too complicated and this prevents not only the purchase of your product, but can invoke a legal situation.
The Premises Audit is a simple check to see if the processes of store layout and access plus staff training work in reality. Sometimes the most well laid out store is let down by staff attitudes, and vice versa.
Our clandestine visits would give you a good indication of how well you comply to the EQUALITY Law (2010) for access and service. We can help advise you on changes that could be made to ensure you do comply, which do not have to cost the earth.